Salon Policy

We appreciate your decision to choose Princess Spa & Nails for your beauty needs. Our team is committed to delivering top-notch products and services to all our valued clients. Regrettably, we do not offer refunds for completed services. If you have any concerns, kindly inform the management promptly so we can address them accordingly. Should you encounter any issues such as broken nails within 3 days of service, please provide a receipt or stamp card for repair. Repair fees will be applicable after this period. Please be advised that we cannot be held responsible for any lost or damaged personal belongings during your visit. Prices may vary depending on the complexity of the nail art. Don't hesitate to inquire about a price estimate. Gift cards are non-replaceable if lost or stolen and cannot be exchanged for cash. Stamps are only valid for the current visit and cannot be combined with other discounts. Kindly present your card during the service. We do not offer ingrown nail removal services. A consent form is required if you seek assistance in this matter. If you anticipate being late for an appointment, we kindly request that you notify us in advance. After a 5-minute grace period without notice, the technician may attend to another client. Thank you for your cooperation and confidence in Princess Spa & Nails. We eagerly anticipate the opportunity to serve you! Management Princess Spa and Nails @princessnails_nm www.princessspaandnails505.com http://www.facebook.com/princessspaandnails (+1) 505 323 4113 / (+1) 505 323 4117